Precautionary measures to ensure continued operations during the coronavirus (COVID-19) crisis
In light of the extraordinary situation (further spread of coronavirus [COVID-19]), we have introduced some special precautionary measures to ensure that we can continue operating as normal and offer the agreed standard of service. These measures are aligned with our pandemic plan and go a step further than the guidelines issued by the cantonal and federal authorities.
The implemented action plan is aimed at continuing our operations without interruption. This applies to data center operations and network operations, availability for technical and administrative questions, and access to the data center for necessary work.
At the same time, the measures enable us to offer our employees, customers, suppliers, partners and associates the best possible protection. We have already taken steps to enable our employees to work remotely from home, and we have also introduced extensive hygiene measures.
Nothing will change for you as our customer at present. However, we ask that you refrain from carrying out any non-essential work in the data center for the time being. We are doing our part by keeping access by suppliers and our own staff to a minimum.
As an important backbone for business-critical applications, we take our responsibility toward our customers, the involved employees, and society very seriously. If you have any specific concerns, please contact us directly by email at firstname.lastname@example.org or by phone on +41 (0)56 460 23 80.
Thank you for the confidence that you show us each day and especially in this extraordinary situation.
Best regards and good health,
Green Datacenter AG
Roger Süess CEO
Marco Stadler CMO